Privacy Policy

Effective Date: 27/11/2024

MVR Group respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use the MVR Group Real Estate Agent App ("App"). By accessing or using the App, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you use our App:

a. Personal Information:

  • Name, email address, phone number and other contact details.
  • Identification details required for registration or verification.

b. Business Information:

  • Details of property listings you manage.
  • Transaction and commission-related data.

c. Usage Data:

  • Your interactions with the App, including login details, preferences and navigation patterns.
  • Device information, such as IP address, operating system and browser type.

d. Location Data:

  • With your consent, we may collect your location to enhance App functionality, such as mapping properties or scheduling visits.


2. How We Use Your Information

We use the information collected for the following purposes:

a. To Provide and Improve Services:

  • Facilitate property management and commission tracking.
  • Enhance user experience through personalized features.

b. To Communicate with You:

  • Send notifications, updates and promotional offers.
  • Respond to your inquiries or support requests.

c. For Compliance and Security:

  • Verify user identity and prevent fraudulent activities.
  • Comply with legal obligations and enforce App terms.

d. For Analytics and Research:

  • Analyze usage trends to improve App functionality and features.
  • Develop new tools and services tailored to user needs.


3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

a. With Your Consent:

  • When you authorize us to share your information with third parties.

b. Service Providers:

  • With trusted partners who assist in operating the App, such as hosting providers or payment processors.

c. Legal Compliance:

  • To comply with legal obligations, court orders or government requests.

d. Business Transactions:

  • In the event of a merger, acquisition or sale of the company, your data may be transferred to the new entity.


4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration or disclosure. However, no system can guarantee absolute security and you use the App at your own risk.


5. Your Rights

You have the following rights regarding your data:

a. Access and Correction:

  • Request access to your data and correct inaccuracies.

b. Deletion:

  • Request the deletion of your personal information, subject to legal and contractual obligations.

c. Opt-Out:

  • Unsubscribe from marketing communications or restrict data processing.

To exercise these rights, contact us at info@mvrgroup.co.in or 6281909994.


6. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements.


7. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms and encourage you to review their policies.


8. Children's Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. You will be notified of significant updates and your continued use of the App constitutes acceptance of the revised policy.


10. Contact Us

For questions or concerns about this Privacy Policy, please reach out to us at:
Email: info@mvrgroup.co.in
Phone: 6281909994